Company Profile

"I am writing to you to say thank you for selling my Duplex Property in such a stunning short time.  During this time I have found your service and communication highly professional.  Having had the property up for sale with another Agent for some time, who I was utterly disappointed with, you were able to do what they could not.

You also understood the stress I was under as I had my hopefully new place secured with a deposit.  You showed compassion and kept telling me not to worry.  I am now in my new property and have settled in, for that, I thank you Ian.

I have already recommended your service to others.  You are a great person and I do wish you well and all the best for the future."

Regards

CHRISTA WHEATLEY

A BIG THANK YOU to Tully First National.

Our experience was short & sweet, with a quick sale. All staff were friendly and knowledgable which resulted in a very personal service.

We won't hesitate to reccommend Soulla, Bryan or Tully First National to anyone we meet!

D & E Harben - formally 11 Astroloma

Tully First National Real Estate was awarded number one office for the First National network for 2009 at the network’s annual awards night, held in Alice Springs as part of its National Convention.

For the third consecutive year, the South Lake real estate office was the topmost office nationally in the 430 plus office network. It is believed to be the first time that any Western Australian office, belonging to any major national network, has ranked so highly, so consistently against national competition.

Salesperson Soulla Semple won the national award for the highest number of residential listings as well as the highest number of listings combined.

“These awards represent recognition of the hard work and determination Soulla has shown to ensure we remain one of this State’s leading real estate networks”, Krys Tully, Principal, Tully First National said.

“We have continued to strengthen our position in the market place at a time when many of our competitors were struggling to even remain in the industry”.

According to Mrs Tully, a key factor for the office and Soulla performing exceptionally well during the last 12 months has been superior levels of customer focus and service.

“We are committed to putting our clients first at all times. We have identified opportunities where others may not, and embraced the Network’s commitment to utilising the latest technology and social networking tools available.”

The Network’s Chief Executive, Ray Ellis, said that Tully First National’s consistently high standard of achievement signified that the office was not only one of the First National network’s best, but one of the best in Western Australia and the whole country.

‘To be a top performing office three years in a row nationally demonstrates to consumers that something very different is going on at Tully First National. You cannot simply ride market conditions to this level of success. It takes the firm commitment of not just a single salesperson but the entire team, and what this means is that customers dealing with Tully First National can expect the highest standard of service and the best of outcomes, whatever the market conditions.

As a former Director of the First National Board, Krys Tully has an appreciation of real estate from a national perspective and this is clearly passed on to her team, from the receptionist, who is the first customer touch point, through her administration team and throughout her entire sales staff.

“While Tully First National is accredited with First National’s ISO 9001 Quality Assurance system, it is the team’s additional dedication to customer service and continual training that assures consumers of some of the highest satisfaction levels in the network” says Mr Ellis.

"Soulla & Bryan were professional sales people, our home was well advertised & the whole sales process was easy, straight forward and stress free!

I was very impressed that Soulla gave us a realistic market price and the home sold so quickly! We will be sure to reccommend!"

Mr & Mrs May

"We used Tully's to manage our property and were very happy with the service. Brenda was fantastic once Heather left. Ian and Megan were a fantastic team in relation to the sale of our property. Megan was constantly keeping me updated and always very helpful, nothing was too difficult for her."

Mr & Mrs Separovich

"The whole procedure from the first assessment by George Correia followed by the staff team evaluation was very efficient.  The continued communication, servicing and viewing by potential clients was well organised.  The subsequent sale and selling price did exceed our expectations which fully justified our decision to go through our local agent Tully First National.  Your assistance with settlement through Lakes Conveyancing completed the deal on time and very much to our satisfaction."

Kind regards

J & A Taylor

"We wish to express our sincere thanks to Soulla Semple and Byran Faulkner for all their efforts into selling our home.  The prompt and professional service you both provided to us initially was outstanding.  The Tully report and presentation of statistics was impressive, along with the large advertising coverage and exposure to buyers you offer as part of your service is amazing.

Thank you again and we look forward to seeing you in the near future."

Cheers

JODEE & MANUEL PEREIRA

Have you ever had difficulty getting in contact with your Property Manager?

NO

Have there ever been a situation that you feel has not been handled correctly?

NO

What are 3 things we do well?

Friendly, client focused and trustworthy.

Overall how would you rate the service you have received from Tully First National?

( 1 being poor – 10 being very satisfied)

10+

Would you refer us to your family and friends?

YES

Can you think of anyone who may need our service in the future?

No, but I’d always refer you if anyone asked/discussed buying or renting with me.

In a few words, please describe your experience with the Tully First National Property Management team.

Your team is the best Property Group in Perth . . . without a doubt.

"We would like to place on record our complete satisfaction in appointing your Property Consultant, IAN WILSON to sell our Wandi property WITHIN HOURS of listing on the internet through your Company.

We were impressed with his friendly keen attitude, his professional approach and speed in which he sold the property at our desired price.  We have no hesitation in seeking his services again in the future and would highly recommend him and your Company to other sellers or buyers."

Yours sincerely

GEOFF & VAL MEAKINS

My confidence in the team was 100% as I originally brought my property through Tully.  I was recommended (on several occassions) to use the Tully team - everyone in the area is aware of the 1st Class Service.  Nothing seemed to be a bother and I was aware of very step of the sale.

THANK YOU

Ms C Ellis